Tel: 01462 510023

Privacy Policy


Maintaining your privacy is really important to us. You entrust us with sensitive information, and we take that responsibility seriously. We will not disclose your personal details to any third parties unless it is necessary or where we are legally obliged to do so.

This Privacy Policy explains how we collect, store, and process personal data in the provision of services to our clients and users of our websites. We hope the following sections will answer any questions you have but if not, please do get in touch with us using one of the options in the ‘How To Contact Us’ section.

It is likely we will need to update our Policy from time to time.  This version is dated May 2018.

Controller and Processor

We are the “Controller” and “Processor” of your personal information. Your personal information will be securely stored confidentially on our computer systems and/or in paper files. When you are using Compliancy Services websites, Compliancy Services Ltd is the data controller. By using our website, you’re agreeing to be bound by our Privacy Policy.

About us

Compliancy Services Ltd is an award winning financial services compliance consultancy for firms that are regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). We are registered with the Information Commissioner’s Office under registration number Z8799216.  

For simplicity throughout this notice, ‘we’ and ‘us’ means Compliancy Services Ltd and its brands.

The legal bases we rely on

The law on data protection sets out a number of different reasons for collecting and processing your personal data, including:

If you have any concerns about this processing, you have the right to object to processing that is based on our legitimate interests.  You can do that by contacting us using one of the options in the ‘How To Contact Us’ section.

How we collect your personal data

Under GDPR personal information is defined as “any information relating to an identified or identifiable natural person”.  Personal data, or personal information means any information about an individual, from which that person can be identified. We collect personal data, or personal information, directly from you, for example when you:

Other data controllers (including our clients) may also provide your personal data to us.

We may, also, obtain information about you from publicly available sources and collect website usage information using cookies (see “Cookies” section below).

The personal data we collect

The different types of personal data we may collect about you could include:

How information is used

We may use your information in the following ways:

If you wish to change how we use your data, you’ll find details in the ‘Your Rights’ section below. Remember, if you choose not to share your personal data with us, or refuse certain contact permissions, we might not be able to provide some services you’ve asked for.

Retention period for using your personal data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, regulatory or reporting requirements. To determine the appropriate retention period for personal data, we consider:

Personal data will generally not be held for more than seven years after the end of the relationship/appointment, unless otherwise prescribed by law or regulation.

How we share your information

We do not sell or distribute your personal data for commercial gain.  We may process your personal data without your knowledge where this is required or permitted by law.

We may have to share your personal data with

All our third party service providers are required to take appropriate security measures to protect your personal information in line with our policies. We work closely with them to ensure that your privacy is respected at all times. We only permit them to process your personal information for specified purposes and in accordance with our instructions.

Where your data may be processed

Sometimes we will need to share your personal data with firms that provide support services to Compliancy Services and who are outside the European Economic Area (EEA).  Any transfer of your personal data will follow applicable laws and we will treat the information under the guiding principles of this Privacy Notice.


Like many websites, our websites uses cookies. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. The data we collected is aggregated in its nature and is not specific to any one visitor. This helps us to improve our website and deliver a better service. For information about our use of cookies, please view our Cookies Policy.

You can set your browser not to accept cookies and the websites  below, tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.  For further information about cookies visit or

Links to other websites

Our website may contain links to other websites. This Privacy Policy only applies to our websites so when you link to other websites you should read their privacy policies. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

Your rights

Whenever we process data we will ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish, by contacting us using one of the options in the “How To Contact Us” section. Please bear in mind that if you object this may affect our ability to carry out tasks for your benefit.

We want to make sure that your personal information is accurate and up to date. You have the right to request a copy of the information that we hold about you. You may ask us to correct or remove information you think is inaccurate.

If you would like a copy of some or all your personal information, please contact us using one of the options in the “How To Contact Us” section.  If you are not satisfied with our response or believe that we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Policies and procedures are in place to safeguard it from loss, misuse and improper disclosure.  We, also, have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Any information submitted using website forms is encrypted and protected with 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear at the top of web browsers such as Microsoft Internet Explorer.

How to contact us

Please contact us if you have any questions about our Privacy Policy or information we hold about you by writing to:

Andrew Alexandrou
Compliancy Services Ltd
69 Hermitage Road

Compliance Select is a service offered by Compliancy Services

Select House 69 Hermitage Road Hitchin Hertfordshire SG5 1DB

Tel: 01462 510023 Email: